All our bakery products such as cookies and brownies are freshly prepared after receiving your order. Orders are processed within 1–2 business days to maintain freshness. Delivery timelines are 2–3 days within Telangana & Andhra Pradesh and 3–6 days for other states in India. We use secure, food-safe packaging to ensure products reach you in good condition. All product prices are inclusive of shipping charges, and no separate delivery fee will be charged. We accept prepaid orders only and do not offer Cash on Delivery (COD). Once shipped, tracking details will be shared via SMS or email. Due to the perishable nature of our products, slight variations in texture or shape may occur, and delays caused by courier services or external factors may impact delivery time. Customers are requested to provide accurate address and contact details to avoid delivery issues. In case of damaged products, please contact us within 24 hours with photos for assistance. We do not accept returns or exchanges for food items.